Our Privacy Policy Statement
At Riddhi Technology, your privacy is of utmost importance to us. We are committed to being transparent about how we handle your data and ensuring its protection while providing our advanced services. This privacy policy outlines the types of information we collect, how we use it, and the measures we take to safeguard it.
Information Collection
We may collect various types of information depending on the services you use. These details help us provide you with a seamless and customized experience.
Interactive Voice Response (IVR) Services
When you engage with our IVR services, we may collect voice recordings, caller ID information, and interaction history. These data points enable us to deliver personalized responses and efficient solutions tailored to your needs.
Software Development Services
Our software development services may involve collecting essential details such as contact information, usage data, and error logs. This information is used to refine our solutions, ensuring they align with your specific requirements and deliver optimal performance.
Digital Marketing Services
For our digital marketing services, we may gather contact details, online identifiers such as cookies and IP addresses, and your marketing preferences. This allows us to provide targeted content and promotions that resonate with your interests.
How We Use Your Information
Your data is used responsibly to provide you with the best possible experience. Specifically, we use the information to:
- Enhance and deliver our services in a manner that meets your expectations and needs.
- Personalize your experience by tailoring content and advertisements.
- Analyze usage trends to continuously improve our user interface and overall service quality.
- Communicate effectively with you regarding updates, promotions, and other relevant information.
- Maintain the security and confidentiality of our systems and your data.
Data Sharing and Disclosure
We value your trust and do not sell or share your personal information with unauthorized third parties. However, we may disclose your data:
- To comply with legal obligations or government requests.
- To trusted service providers who assist us in delivering our services, under strict confidentiality agreements.
- To protect our rights, users, or systems from harm or unauthorized access.
Data Security
We implement robust security measures to safeguard your information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure storage, and periodic security audits.
Your Rights
You have the right to access, modify, or delete your personal data held by us. Additionally, you can opt out of receiving promotional communications at any time. For any such requests, please contact us at info@riddhitech.in
Cookies and Tracking Technologies
Our website and services may use cookies and similar tracking technologies to improve user experience. You can manage your cookie preferences through your browser settings.
Policy Updates
This privacy policy may be updated periodically to reflect changes in our practices or legal requirements. We encourage you to review this policy regularly. The "last updated" date at the top of this document indicates the latest revision.
Contact Us
If you have any questions or concerns about this privacy policy or our data practices, please reach out to us at info@riddhitech.in. By using our services, you agree to this privacy policy. Thank you for trusting Riddhi Technology to protect your data.
